AG Auto Trading Ltd. (“AG Auto Trading”) takes the privacy seriously.
AG Auto Trading (“We”, “Our”, or “Us”) are committed to respecting Your personal information and complying with the relevant laws including, without limitation, the UAE FEDERAL Decree Law № (45) of 2021 on Personal Data Protection, DIFC Data Protection Law and EU General Data Protection Regulations (“Applicable Legislation”).
For the purposes of applicable data protection law, AG Auto Trading is typically the “Data Controller” of any personal information provided to us. Specifically, the data that You have provided and communicated to us will be controlled, collected and processed by AG Auto Trading. Very occasionally, We will act on specific retainers as a “Processor” (meaning that We process Personal Data only in accordance with the directions of a Data Controller, or as otherwise permitted by law).
This Policy applies to persons anywhere in the world who has access to, or who uses, websites, Apps or any other digital platforms owned by AG Auto Trading.
We may collect personal information from You by electronic and/or physical means in the course of Our business, when You contact us or request information from us, when You use Our Website (or other digital platforms), or as a result of Your relationship with any of Our personnel or clients.
The personal information that We process (“Personal Data”) includes:
We may collect Your personal information:
We collect most of this information directly from You, through Your use of Our Website or any other websites operated by AG Auto Trading business, or any service provided by AG Auto Trading.
The information You provide may be confidential, and We will maintain such confidentiality and protect Your information in accordance with Our professional obligations and Applicable Legislation.
Whether We receive Your Personal Data directly from You or from a third party, We will only use Your personal information if We have obtained Your consent, or if We have another lawful basis upon which to do so.
Depending on the purpose of the processing activity, the legal basis for the processing of Your Personal Data will be one of the following:
We always process Your Personal Data for a specific purpose and only process the Personal Data which is relevant to achieve that purpose. The purposes for which We process Your personal information are as follows:
We may also use Your personal information to personalise the marketing messages We send to You and to make them more relevant and interesting, as this is in Our legitimate business interests. According to the Applicable Legislation, We will obtain Your consent first. We may use Your personal information for this purpose in the following ways:
We may share Personal Data with other AG Auto Trading for the purposes indicated in section 3 to ensure a consistently high service standard across Our group, and to provide services and products to You.
We may disclose Your Personal Data to third parties only:
We do not sell, rent, distribute, or otherwise make, personal information commercially available to any third party. Where We transfer Your data to third parties, We take steps to ensure they meet Our data security standards, so thar Your Personal Data remains secure.
The AG Auto Trading website exeed-uae.com (“Website”) is managed and operated from the United Arab Emirates (“UAE”). The information collected from You via the Website will be processed internally and be stored in a cloud system which may have destination outside of the UAE if so permissible under Applicable legislation.
We will only transfer Your data outside of the UAE if:
If some transfers of Your Personal Data may be made to the countries or jurisdictions with data protection or privacy laws that are not adequate (non-adequate jurisdictions) in comparison with the Applicable Legislation, We will take appropriate measures to protect Personal Data in accordance with the Applicable Legislation.
Various rights may be available to You, depending on the circumstances and the Applicable Legislation. We summarise key rights likely to be available to most data subjects:
Please note that some of the rights listed above may be limited where We have an overriding interest or legal obligation to continue to process Your personal data or not disclose the same.
AG Auto Trading does not knowingly collect the information of, or make contact with, children, including to participate in customer research activities. If You are aged 18 or under, please get Your parent/guardian’s permission before You provide any personal information to Us. Users aged 18 or under without such consent are not allowed to provide us with personal information.
We will retain Your personal information for the length of time needed to fulfil the purposes for which it was collected, unless We specifically agree a longer retention period with You, or a longer retention period is required or permitted by Applicable Legislation.
At any time, You can ask for Your stored information to be deleted from the company’s database using the contact details below. However, some of Your information may be retained in some circumstances, such as to resolve disputes, troubleshoot problems, enforce terms and conditions or as required by regulators. Further, in some circumstances such information is never entirely removed from databases due to technical constraints and systems back-ups.
We have implemented reasonable administrative, technical, and physical measures to protect Your personal information against loss, misuse and alteration. However, no internet-based site can be 100% secure and We cannot be held responsible for unauthorised or unintended access that is beyond Our control.
Cookies are small files that are stored on Your device when the Website is loaded in browser. At AG Auto Trading, the cookies We use allow Us to:
Data Protection Officer (Group Risk Assurance Services)
AG Auto Trading – Corporate Office
United Arab Emirates, Dubai
Post Box No. 6999
We will endeavour to respond to Your concerns as soon as possible.